Frequently Asked Questions

Everything you need to know about your glow.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.

Are Bali Body products vegan and cruelty-free?

Yes, we are proud to be 100% vegan and cruelty-free. We do not test our products or ingredients on animals, nor do we use any animal-derived ingredients.

Can I use the Tanning Oils if I have sensitive skin?

Our products are formulated with natural, skin-loving ingredients. However, we always recommend performing a patch test 24 hours before full application to ensure compatibility with your skin.

What is your return policy?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.

Do your products contain SPF?

Some of our tanning oils are available in versions with SPF6 and SPF15, but many of our products contain no sun protection. We always recommend applying a high-factor sunscreen alongside our oils.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.